How To Be Wave Proof

As business owners and as humans, we tend to become entitled to the status quo; What we’ve earned today we should be able to keep tomorrow, right? When it comes to the popularity of your business, I’m afraid I have bad news. Interest always has an expiration date. And no matter what business you are…

They Saw It Coming

Have you ever delivered the punchline to a joke and received no laughter? Have you ever made a presentation to an unamused audience? Have you ever delivered an experience at your business that got zero reviews? They saw it coming. Expected punchlines, boring slideshows, and average customer services will never move the needle! Master comedians,…